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Virtual Service Delivery

Options for Every Family

Parents as Teachers is a leader in virtual service delivery. Virtual service delivery offers professionals additional methods for reaching families with young children for whom home visits are difficult or, at times, impossible. This includes but is not limited to: families with medically-fragile parents or children, families living in remote areas and families with other extenuating circumstances.

Parents as Teachers has been testing and learning about virtual services delivery through interactive video conferencing since 2015, through a collaborative partnership with USC Suzanne Dworak-Peck School of Social Work. This innovative virtual home visiting program gathered invaluable data, including family and provider feedback, regarding the challenges, successes and strategies that increase the effectiveness of virtual service delivery through interactive video conferencing.

What Is Virtual Service?
Virtual service delivery refers to services both through interactive video conferencing technology and phone calls. Virtual visits through an interactive video conferencing platform allow for two-way, real-time, audio-visual communication Parent Educators and parent(s), guardians, or primary caregivers and their child(ren). These visits are delivered using a device — preferably a tablet or computer (laptop) — and a secure video conferencing platform.Virtual visits through telecommunication are visits completed via audio phone calls.

See How It Works
In this video, Dorian Traube provides an overview of the Parents as Teachers program along with a demonstration of how a visit works with the participation of a mother and her child.

 

Partnerships and Expertise

Rapid Response-Virtual Home Visiting
Dr. Dorian Traube, Ph.D.
Neidorff Family and Centene Corporation Dean of the Brown School and Professor
Washington University
Parents as Teachers @ USC advisory board 2015-2019:

  • Sharlene Gonzalians, MPH, CHES
  • Nadia Islam, PHD., LCSW
  • Brandi Jordan, MSW, IBCLC
  • Ashwini Lakshmanan, MD, MPH
  • Lawrence Plinkas, PHD.
  • Benita Walton-Moss, PHD., FNP-BC

 

Virtual Service Delivery Awards, Publication and E-Learning

Parents as Teachers Receives $7 Million Grant from Philanthropist MacKenzie Scott

Parents as Teachers Co-Recipient of $1M Early Childhood Innovation Prize

Promoting Family Engagement in Home Visiting: An Overview of Innovative Efforts

Technology in Home Visiting: Strengthening Service Delivery and Professional Development Using Virtual Tools

Traube, D., Hsiao, H.Y., Rau, A., Hunt-O’Brien, D., Lu, L., Islam, N. (2019). Advancing Home Based Parenting Programs through the Use of Telehealth Technology, Journal of Child and Family Studies: 1-10.

Parents as Teachers @ USC Telehealth programmatic study

Traube, D.E., Cederbaum, J.A., Taylor, A. et al. Telehealth Training and Provider Experience of Delivering Behavioral Health Services. J Behav Health Serv Res (2020).

Casey Family Programs. (2020, Oct. 7). What do we know about services administered virtually?.

Our Virtual Voice Cafe Report

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